Is ‘Fortnite’ Down? ‘Profile Query Failed’ and ‘You Do Not Have Permission’ Bugs Explained

Fortnite is currently experiencing networking issues that make it impossible for players to participate in online matches.

Given that this is an explicitly multiplayer title, you need to be able to join Epic’s servers if you want to be able to do anything in Fortnite. Without a stable connection, you will be unable to enter game lobbies, purchase skins from the item store, or even visit your own locker to browse cosmetics.

Yet when you try to log in to Fortnite at the time of writing, you will likely be confronted with one of several potential error messages. If you try to load the main menu in the first place, there is a good chance that you will get a pop-up that reads “Profile Query Failed” or alternatively you might be told that “You Do Not Have Permission to Play”.

Rest assured that, if this is happening to you when you try to login to Fortnite, it’s nothing to be overly concerned about. You have not been banned from the battle royale, lost access to your account or been hacked. Instead, this is just a common technical bug that is usually resolved fairly quickly.

Is ‘Fortnite’ Down Right Now?

Users are reporting this problem on social media right now and are asking Epic Games for help troubleshooting it.

However, the “Profile Query Failed” and “You Do Not Have Permission to Play” bugs are not ones that you can actually fix yourself. Both error messages relate to Epic Games’ servers.

A quick visit to the status page on the publisher’s website reveals that there is indeed an ongoing “major outage” (as of Friday, January 28) that is being investigated by the internal team.

According to the information posted here, this interruption is currently affecting game services, login functionality and matchmaking, which means that there is not much you can do at all. While Fortnite’s Item Shop, leaderboards and messaging services are technically operational, you can’t access any of them without logging in first.

The official Fortnite Status profile on Twitter (which is used to broadcast updates on patch notes, balancing tweaks and general maintenance) has confirmed that Epic Games is looking into the outage. You can follow this account to be notified as soon as the servers have been fully restored and Newsweek will also update this piece.

The latest news on the situation was issued at 11:44 p.m. EST on Thursday, January 27, when it was confirmed that the investigation is still ongoing.

Once you are able to get back into Fortnite, there will be plenty of things to keep you occupied. Klombo monsters were recently added to the game and it’s now possible to revisit the fan favorite location, Tilted Towers.

Meanwhile, Spider-Man’s archnemesis, the Green Goblin, will soon be making his way to the Item Store as a premium cosmetic.

Fortntie Downtime Update
Image shows a character from “Fortnite”. The game is currently experiencing a “major outage” that prevents users from logging in.
Epic Games


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