Licence enables Cigna to…

  • Licence enables Cigna to consolidate position as ‘go-to’ dedicated health insurer in UAE
Jerome Droesch, CEO of Cigna MEA & SEA

Dubai, UAE: Cigna Insurance Middle East (CIME), the leading health solutions and services company, has announced that it has received the Participating Insurer licence issued by the Dubai Health Insurance Corporation (DHIC).

With this licence, Cigna will be able to offer the Essential Benefits Plan (EBP) in the UAE in the coming months and provide health insurance solutions to clients across a broad spectrum – including those employers operating in industries with employees in lower salary bands.

The Participating Insurer licence enables Cigna to make quality healthcare more accessible – a journey that the company embarked on last year with the launch of SmartCare by Cigna.

In his comments, Jerome Droesch, CEO of Cigna MEA & SEA, said: “The Participating Insurer licence enables Cigna to take our mission one step further and consolidate our position as a ‘go-to’ dedicated health insurer for employers, governments, and individuals. We are proud to receive this honour by DHIC, and look forward to supporting their vision, and making quality healthcare accessible to all citizens and residents of UAE.”

Jerome added: “At Cigna, we aim to constantly innovate by using an insights-led approach in the conceptualisation of new, unique, and appropriate solutions for our clients and customers. The Participating Insurer licence will help us provide affordable healthcare insurance solutions with service excellence attached, which will plug a market gap.”

This decision comes close on the heels of Cigna launching its SmartCare by Cigna product – a region-specific offering that provides members access-to-care across a wide list of network providers, provides access to a host of supplemental services including telehealth, employee assistance programs, and brings to life Cigna’s unique ‘open access network’ that allows members direct billing access to any UAE network provider, subject to a tier specific coinsurance. Created for SMEs, Corporates and Government organizations within the UAE, SmartCare by Cigna is aligned with Cigna’s commitment to bringing simple and affordable solutions to market.

About Cigna Middle East & Africa:

Cigna Corporation is a global health service company dedicated to helping people improve their health, well-being, and peace of mind. With a heritage of over 200 years, Cigna is committed to its promise of being together all the way in providing healthcare, clinical management and wellness programs to employers, individuals, and governments around the world.

Operating for more than 17 years in the MENA region, Cigna serves the GCC markets and Lebanon through its locally regulated entities. The company delivers both health and wellness services to individuals, employers and government entities in the region.

Cigna has been operating in the African continent for 60 years servicing over 250,000 members. Cigna is servicing corporates through a partnership between Hollard and Cigna. Together, we provide health insurance for local companies looking to insure key resources and multinationals looking to harmonize their health insurance across Africa.

Cigna maintains a global sales capability in 30 countries and jurisdictions, employing over 74,000 people that service more than 165 million customer relationships and more than 1 billion customer touchpoints.


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